Skip to main content

How to Automate Prompts and Use Viewers

Automating prompts in Maestrow transforms how scheduling and network planning teams operate. While you're offline, Maestrow works in the background executing pre-built prompts triggered by operational events. When you sign in, insights are ready for review and action.

Why Automate Prompts?​

Consistency of output​

Standardised prompts produce consistent results every time — whether triggered daily, weekly, or during disruptions. This is essential for comparing scenarios over time, tracking performance, and maintaining operational integrity.

Reduced risk​

Once a prompt is tested and validated, reusing it minimises errors from manual edits or ad hoc changes.

Speed and responsiveness​

Automated prompts can instantly trigger workflows — rerouting aircraft, adjusting crew schedules, or responding to demand shifts.

Shared framework​

When multiple teams use the same prompt, it creates a common language and logic, improving collaboration and ensuring alignment.

Audit trail​

Reused prompts document how decisions were made — critical for compliance, internal reviews, and post-disruption analysis.

Important Note​

Automated prompts are visible to anyone in your company with access to Maestrow, and appear on the Maestrow AI Assistant page. You are allowed 10 automated prompts. If you need more, contact your account manager.

How to Automate Prompts​

Access Viewer Manager​

  1. Click the hamburger icon in the orange bar at the top of the screen.
  2. Select the Viewer Manager Layout tab.
  3. You'll see up to 10 views, including hidden ones you can edit or restore.

Add or edit a viewer​

  • Click the checkbox next to a viewer and select Save.
  • Once added, you can attach a prompt and configure automation.

Connect a prompt​

  1. Click the three-dot menu on the right side of the viewer.
  2. Select Connect Prompt.
  3. Choose your prompt from the dropdown and click Update.

Automate the prompt​

  1. Click the three-dot menu again.
  2. Select Automate Prompt.
  3. Choose a trigger event:
    • On sign-in
    • SSIM updates
    • MCT changes
  4. To override automation, click Run Prompt to execute manually.

Viewer controls and layout​

Maestrow gives you precise control over viewer behaviour:

  • Click the three dots in the viewer to open settings.
  • Adjust viewer size: Large, Medium, or Small.
  • Toggle Maximise on Sign-in for priority views.
  • Viewers can be manually maximised or minimised.
  • Hide prompts that are rarely accessed.
  • Use Connect Prompt to swap prompts as needed.